fbje Privacy Policy

1 Scope and Purpose of Data Collection

fbje collects certain personal information to ensure a safe, fair, and transparent experience for its users. We collect only the information that is necessary to provide you with our services.

1.1 Information Collected at Registration

When you open an account with fbje, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• User's preferred language and currency (Bangladeshi Taka)
• Password (stored in encrypted form)

1.2 Information Collected During Service Use

When you use the fbje platform, certain information may be collected automatically, such as:

• IP address and browser information
• Login time, session information, and device identity
• Betting activity and transaction history
• Data collected through cookies and similar tracking technologies

1.3 Information for Identity Verification

As part of the KYC (Know Your Customer) process, fbje may request copies of a national identity card, passport, or other government-approved identification. This information is used solely for identity verification and to ensure legal compliance.

2 Purpose of Data Use

fbje uses collected personal information for the following legitimate purposes:

• Properly managing and keeping your account secure
• Processing deposits, withdrawals, and bonus transactions
• Ensuring compliance with legal obligations and responsible gaming policy
• Preventing fraud, money laundering, and illegal activity
• Improving customer service and resolving technical issues
• Sending important notifications related to fbje services (subject to your consent)
• Ensuring the security and fairness of the platform

We will never sell your personal information to third parties for commercial purposes. However, information may be shared with technology service providers or law enforcement agencies in specific circumstances — this is described in detail below.

3 Data Protection Methods

fbje applies industry-standard technical and administrative measures to protect your personal information.

3.1 Encryption and Security Layers

• All data transfers are secured through SSL/TLS encryption
• Passwords and sensitive information are stored in hashed and salted form
• Regular security audits and vulnerability assessments are conducted
• Two-factor authentication (2FA) is available

3.2 Access Control

fbje staff can access only the information necessary for their role. Employees are trained to comply with our privacy policy and are bound by data protection agreements.

3.3 Data Retention Period

We retain your personal information for as long as your account remains active or as required to fulfil legal obligations. Even after account closure, certain information may be retained for a defined period in accordance with regulatory requirements.

4 Sharing Information with Third Parties

fbje may share your information with third parties in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party providers for technical services, payment processing (including banking partners such as bKash, Nagad, Rocket, and Upay), and customer support. These providers process information only under our instructions and may not use it for their own purposes.

4.2 Legal Obligations

In the case of a court order, government regulation, or a valid request from a law enforcement agency, fbje may be legally required to provide relevant information.

4.3 Business Changes

If fbje undergoes a merger, acquisition, or sale of assets, user information may be transferred. In such circumstances we will notify users in advance.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the fbje website. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Used to maintain login state and session information — these cannot be disabled
• Functional Cookies: Used to remember your preferences and language settings
• Analytical Cookies: Used to collect site usage statistics (anonymously)

5.2 Cookie Control

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may cause specific fbje features to not work correctly.

6 User Rights

Every registered user of fbje has the following rights regarding their personal information:

• Right of Access: You may request a copy of your stored information at any time
• Right of Rectification: You may request correction of inaccurate or outdated information
• Right of Erasure: In certain circumstances you may request that your information be deleted (where there is no legal obligation to retain it)
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be limited
• Right to Portability: The right to receive your data in a structured, machine-readable format
• Right to Object: The right to object to certain types of processing of your information

To exercise any of the above rights, email [email protected] or contact us through the site's live chat. We will respond to your request within 30 business days.

7 Privacy Protection for Minors

fbje is a platform operated entirely for persons aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at registration, and if any account holder is found to be a minor, that account will be closed immediately and the associated information will be deleted.

If you believe a minor has opened an account on fbje, please contact us at [email protected].

8 International Data Transfers

fbje's servers and processing infrastructure may be located in various countries. Where your information is transferred outside Bangladesh, we ensure that equivalent protection measures are maintained.

For international transfers, we use Standard Contractual Clauses or equivalent arrangements to ensure data protection.

9 Protection of Payment Information

Transactions via bKash, Nagad, Rocket, and Upay, as well as bank transfers, are processed through secure and encrypted channels. fbje does not store your full payment account number or PIN.

• All financial transactions are completed under SSL/TLS encryption
• The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800
• Withdrawals are typically processed within 10–45 minutes
• Suspicious transactions are reviewed automatically

10 Policy Changes and Notifications

fbje may change or update this Privacy Policy from time to time. If there is any significant change, we will send a notification to your registered email and display a notice on the site's home page.

Continued use of fbje after changes are made will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

11 Contact and Complaint Resolution

For any questions, concerns, or complaints regarding this Privacy Policy, please contact the fbje data protection team:

• Email: [email protected]
• Live Chat: Available as soon as you enter the site — 24/7 support in Bengali

We take every privacy-related request seriously and try to provide a resolution as quickly as possible. Ensuring the protection of your information is our responsibility, and we remain fully committed to that responsibility.